Evaluating the Suitability of an Enterprise Resource Planning System

The use of Enterprise Resource Planning (ERP) as a foundation for the integration of the complete range of business's processess and functions, is clearly useful and economically profitable in most very large organizations which deal with great deal of data in their information systems. However, the decision for installing an ERP system in all companies is not always so clear, it will depend on the size, future profits and other features of the company. In this contribution, we shall present an process that it is useful for evaluating the suitability of installing an ERP in a company. This process is modelled as a Multi-Expert Decision Making problem where we shall use rather parameters instead of alternatives. This evaluation problem is defined over an heterogeneous context due to the fact that different parameters evolved in the evaluation of the suitability of the system are from different nature and they will be assessed in different domains. Decision making process are usually composed of two phases: (i) aggregation and, (ii) exploitation. In the current proposal the exploitation phase will not order the parameters (alternatives), furthermore it will obtain an overall value that we shall use for evaluating the suitability of installing the ERP system.